We’re a small, family run dive shop dedicated to diver safety while making each dive as long and as enjoyable as possible for each and every diver. We are open 8:00 – 5:00 seven days a week. However, we do not dive on Sundays to allow our employees a day off. Sundays are great days to enjoy all the other activities Puerto Aventuras and the surrounding area have to offer.
Reservations
Reservations for diving and instruction should be made at least seven days in advance. This helps us give you the best service possible by making sure that all necessary staff and equipment are available.
You can make your reservations by the the contact page, email us at info@aquanautsdiveshop.com or call our toll free number 877-623-2491.
Walk-ins are welcome and will be accommodated whenever possible.
A deposit of $50 USD is required to reserve your initial ocean dive or PADI instruction.
Deposits can be made by credit card or through PayPal accounts.
Payments
If you are diving more than one day, please open an account with us. This allows us to bundle your dives to give you the best package price.
Shop prices are in US dollars. Payment can be made using Visa, MasterCard, USD or MX pesos.
Payments made by credit or debit card are subject to a 5% processing fee.
The more you dive the lower your per dive price will be. No additional discounts will be offered.
If staying for an extended period of time, please make a monthly payment on your account.
Cancellation policy
Cancellations made at least 48 hours in advance will be given a full refund minus a 5% booking fee.
Failure to cancel your dive will result in a charge for that dive. No shows will be billed for the missed dive.
If you need to reschedule, but not cancel you dive, we will do everything we can to accommodate you without extra charge.